Healthcare practices
IT support for medical, dental and specialist practices.
Patient records, HIPAA obligations and a waiting room that does not care why the system is down.
- HIPAA Security Rule
- Usually starts on Assured
- Backup included
A practice with a full waiting room has no slack. If the practice management system, the imaging workstation or the internet connection goes down, you are not just losing productivity — you are looking at patients you may have to turn away and a day of appointments to rebuild.
Layered on top of that is HIPAA. Patient health information carries specific obligations around access control, audit and breach notification, and those obligations do not scale down because the practice is small. A four-person dental office is subject to the same core rules as a hospital system.
What goes wrong
The failures that actually cost healthcare businesses money
Not a generic threat list — these are the patterns we see repeatedly in this sector.
Clinical downtime is patient impact
When records or imaging are unavailable, appointments cannot proceed safely. The cost is measured in cancelled sessions and clinical risk, not just staff time.
Protected health information
PHI is a high-value target and a regulated category. A breach brings notification duties, potential penalties and a loss of patient trust that is hard to rebuild.
Legacy clinical equipment
Imaging and diagnostic devices often run older, vendor-locked operating systems that cannot simply be patched, so they need to be isolated on the network instead.
Ransomware targeting clinics
Attackers deliberately target practices because the pressure to restore care creates pressure to pay. Tested, off-site backup is what removes that leverage.
What we do about it
Each risk above, met with something specific
Mapped deliberately — every item here answers one of the failures on the previous list.
Access control and audit trails
Least-privilege access to patient systems, enforced multi-factor, and logging that shows who accessed what — the substance behind the HIPAA administrative and technical safeguards.
Network segmentation for clinical devices
Imaging and diagnostic equipment that cannot be patched gets isolated from general staff traffic and the internet, so an unpatchable device is not an open door.
Backup that assumes ransomware
Off-site, encrypted, separated from the live environment, with the restore tested quarterly and reported in writing so recovery is a known quantity.
Documentation your risk analysis needs
Monitoring, patching and restore evidence collected continuously, ready to feed the security risk analysis HIPAA expects you to maintain.
HIPAA Security Rule
What you are expected to be able to evidence
The Security Rule requires administrative, physical and technical safeguards for electronic PHI, including access controls, audit capability and a contingency plan you can actually execute. We implement the technical side and keep the evidence — we are not a substitute for your legal or compliance advisor.
How we document complianceWhere we would start you
Assured$105/user/mo
Regulated patient data, clinical downtime cost and network segmentation for imaging equipment all point to Assured, which adds priority response, deeper monitoring and firewall management.
Systems we support
What healthcare businesses are usually running
We support the environment these run on, and work directly with your software vendor on application-specific problems.
- Practice management and EHR systems
- Dental and medical imaging workstations
- Microsoft 365 with PHI-aware configuration
- Patient communication and recall systems
- Insurance and claims portals
Most relevant services
What healthcare clients use most
Ordered by how often this sector actually needs them.
Straight answers
Healthcare IT questions
Next step
Find out what is actually exposed — free, and no obligation
A 30-minute assessment of your backup, security and support gaps, with a written summary you keep whether or not you hire us.