Network & Firewall Monitoring
Someone watching the front door of your network
Managed firewall, monitored network, and early warning when something is wrong at your site.
- $79 per site per month as an add-on, and part of the managed relationship on Protected and Assured
The short version
What network monitoring actually means
Your firewall and network are the front door of your business. Left unmanaged, they quietly drift out of date, log nothing useful, and give you no warning when a connection drops, a device misbehaves or someone probes your perimeter. The first you hear of it is when the whole office cannot work.
We manage the firewall properly — kept patched, configured to block what should be blocked, and actually monitored — and we watch the network for the outages and slowdowns that eat productivity. When something breaks at your site, we usually know before your team does.
For businesses with more than one location, or a site that simply cannot afford downtime, this is the layer that keeps a small problem from becoming a closed office.
What's included
Everything in Network & Firewall Monitoring
No vague bundles. These are the specific things we do, and what each one is for.
Managed firewall
Firmware kept current and rules configured and reviewed so your perimeter actually does its job.
Network monitoring
Continuous visibility into uptime, connectivity and device health across your site.
Intrusion awareness
Watching for the perimeter probing and unusual traffic that precede an incident.
Outage alerting
Automatic alerts the moment connectivity or a key device drops, so we can act fast.
Multi-site coverage
Consistent monitoring across every location, billed simply per site.
Performance visibility
Insight into the slowdowns and bottlenecks that quietly cost your team hours.
Pricing: $79 per site per month as an add-on, and part of the managed relationship on Protected and Assured.
Transparent pricing
Published rates, month to month
Every plan includes off-site backup and a quarterly restore test with a written report.
Foundation
$32/ user / month1 device per person
Monitoring, updates and included backup for businesses that want protection without a full help desk.
Includes:
- Continuous monitoring and alerting
- Automatic security updates
- Managed antivirus
- Device inventory
- Monthly health report
- Backup included
- Alert response and advice
- Repairs billed at $110/hr
- Most chosen
Protected
$78/ user / month2 devices per person
The plan most businesses choose — a real help desk, tested backup and off-site protection ransomware cannot reach.
Everything in Foundation, plus:
- Help desk — a real person, business hours
- 4-hour response target
- Microsoft 365 / Google Workspace backup
- Off-site copy ransomware cannot touch
- Quarterly restore test + written report
- 90 days of file history
- Full setup and documentation
Assured
$105/ user / month3 devices per person
For businesses where downtime or a breach is not survivable — full monitoring, evidence and on-site presence.
Everything in Protected, plus:
- 24/7 security monitoring by a dedicated security team
- Advanced threat detection and response
- 12 months of file history
- Annual full disaster-recovery exercise
- Cyber-insurance evidence pack
- 2-hour response target
- Quarterly review meeting
- Two on-site visits per quarter included
By location
Network & Firewall Monitoring in your city
Written for each community we serve, with the local detail that actually matters.
Straight answers
Frequently asked questions
Related services
What usually goes with this
Cybersecurity
Layered protection, monitoring that watches overnight, and the proof your insurer is starting to ask for.
Managed IT Services
One local team looking after your computers, accounts, updates and backup — for a flat price per person.
Cyber Insurance & Compliance
Meet the controls insurers require — and get the written proof that turns a renewal from a scramble into a formality.
Next step
Find out what is actually exposed — free, and no obligation
A 30-minute assessment of your backup, security and support gaps, with a written summary you keep whether or not you hire us.