Do you require a contract?

No. We work month to month and earn the relationship. There is no long-term lock-in, and you can leave with notice if we are not the right fit.

What counts as a device?

A device is a computer, laptop or server we actively manage. Phones and tablets that only check email do not count against your per-person device allowance.

What if we have more devices than people?

Each plan includes a device allowance per person — one on Foundation, two on Protected, three on Assured. Devices beyond your allowance are $30 per month each.

Are there setup fees?

Protected and Assured include full setup and documentation at no extra charge. Standalone and Foundation onboarding is handled as project work at $110 per hour, quoted up front so there are no surprises.

How does billing work?

Billing is monthly, per user, based on your headcount at the start of the month, plus any add-ons. You get one clear invoice — no metered surprises.

Can I mix plans across my team?

We keep it simple: one plan across the business so everyone gets the same protection. If your needs vary a lot, tell us at the assessment and we will recommend the right single tier.

Pricing

Our prices, in public.

Most IT companies make you sit through a sales call to learn what they charge. Here is everything, including the hourly rate and every add-on. Month to month, no contracts.

No contracts
Backup in every plan
Repairs $110/hr

Get a free IT assessment (770) 555-0100

Monthly plans

Three plans. Backup in all of them.

Priced per person, so the bill matches your headcount instead of a device count you have to audit. Every plan includes backup, because a plan without one is not protection.

Foundation
$32/ user / month
1 device per person
Monitoring, updates and included backup for businesses that want protection without a full help desk.
Includes:
- Continuous monitoring and alerting
- Automatic security updates
- Managed antivirus
- Device inventory
- Monthly health report
- Backup included
- Alert response and advice
- Repairs billed at $110/hr
Get started
Most chosen
Protected
$78/ user / month
2 devices per person
The plan most businesses choose — a real help desk, tested backup and off-site protection ransomware cannot reach.
Everything in Foundation, plus:
- Help desk — a real person, business hours
- 4-hour response target
- Microsoft 365 / Google Workspace backup
- Off-site copy ransomware cannot touch
- Quarterly restore test + written report
- 90 days of file history
- Full setup and documentation
Get started
Assured
$105/ user / month
3 devices per person
For businesses where downtime or a breach is not survivable — full monitoring, evidence and on-site presence.
Everything in Protected, plus:
- 24/7 security monitoring by a dedicated security team
- Advanced threat detection and response
- 12 months of file history
- Annual full disaster-recovery exercise
- Cyber-insurance evidence pack
- 2-hour response target
- Quarterly review meeting
- Two on-site visits per quarter included
Get started

Repairs and project work outside a plan are billed at $110/hour.

Estimate

Work out your monthly cost

Set your headcount and extras to see a real monthly figure. This is the same arithmetic we use on a quote — nothing is hidden until later.

Choose your plan

People who need support

Billed per person, not per device

Servers

$125 per server / month

Office locations

Network & firewall monitoring, $79 per site / month

Estimated monthly cost

$1,140/mo

About $95 per person, all in.

Protected — 12 people: $936
1 server: $125
1 location: $79

Backup is included in this figure — not a separate line item. Estimate only; your assessment confirms the exact number before you commit to anything.

Confirm this with a free assessment

Add-ons

Everything else we charge for

This is the complete list. If it is not here, we do not bill for it.

Add-on services and their monthly or one-time prices
Item	Price
Server protection & backup	$125 / server / mo
Network & firewall monitoring	$79 / site / mo
Extra device beyond allowance	$30 / mo
Extra storage	$25 / TB / mo
On-site visit outside plan	$125 / visit
Project work	$110 / hour

Standalone backup

Backup without switching IT providers

Plenty of businesses are happy with who handles their IT but have no tested backup. These packages solve exactly that, and nothing else has to change.

Backup Essentials

$189/mo

Up to 10 devices, 1 server, 1 TB · off-site and protected · 90 days history · quarterly restore test and report

Backup Complete

$299/mo

Up to 20 devices, 2 servers, 3 TB · 12 months history · annual DR exercise · insurance evidence pack

Microsoft 365 backup

$4/person

Microsoft's own agreement recommends a separate backup of Exchange, OneDrive, SharePoint and Teams

Every backup package includes a quarterly restore test with a written report. An untested backup is a hope, not a plan — the failure you want to discover is the one you find during a test, not during an incident.

No surprises

What we never bill you for

The line items other providers use to grow an invoice after you have signed.

Phone calls and quick questions
After-hours emergency triage on Assured
Monthly reporting
Onboarding on Protected and Assured
Ticket escalation to a senior engineer
Contract exit fees — there is no contract

Want to see how this compares to what you pay now? The cost breakdown guide walks through the arithmetic, and the free assessment gives you a written picture of your current setup either way.

Straight answers

Pricing questions

The questions we get asked most before anyone signs anything.

Next step

Find out what you actually need.

The assessment is free and yours to keep. If your current setup is fine, we will tell you that plainly.

Get a free assessment Compare services Or call (770) 555-0100