The real per-user numbers
Managed IT is normally priced per user per month. Here is what we charge, and it is representative of a fair Cobb County market rate for genuinely managed service:
- Foundation — $32 per user / month: monitoring, updates, managed antivirus and included backup.
- Protected — $78 per user / month: adds a real help desk, Microsoft 365 backup, off-site protection and quarterly tested restores.
- Assured — $105 per user / month: adds 24/7 security monitoring, insurance evidence, an annual DR exercise and on-site visits.
What drives the number up or down
Per-user pricing is clean, but a few things legitimately move the total: servers (typically around $125 each per month to protect and back up), extra sites for network monitoring (about $79 per site), and one-off project work to fix an inherited mess. A trustworthy provider will name these up front rather than surprising you later.
What should always be included
Here is our firm opinion: backup should never be a line item you have to remember to add. A managed IT plan that does not include tested backup is not really managing your risk — it is managing your uptime and leaving the disaster to you. Every plan we sell includes backup, and we test it every quarter.