Professional services
IT support for accounting, legal and consulting firms.
Client files, deadlines and confidentiality. When your systems stop, billable hours stop with them.
- Confidentiality and cyber cover
- Usually starts on Protected
- Backup included
Accounting practices, law firms and consultancies run on two things: client confidentiality and deadlines that do not move. A tax practice in the first week of April, or a firm with a filing deadline on Friday, does not have the option of waiting two days for someone to come and look at a server.
The other feature of this sector is that the data is the business. Years of client records, working papers, matter files and correspondence. If that becomes unavailable — or worse, becomes public — the damage is not an inconvenience, it is existential. Professional indemnity and cyber cover both start asking pointed questions once an incident happens.
What goes wrong
The failures that actually cost professional services businesses money
Not a generic threat list — these are the patterns we see repeatedly in this sector.
Deadline-locked work
Tax season, filing dates and client commitments mean downtime has a hard cost measured in hours, not goodwill. An outage during a peak week is the worst possible week for it to happen.
Confidential client data
You hold financial records, personal data and privileged material. A breach is a professional conduct issue as much as a technical one, with reporting obligations attached.
Email is the attack surface
Invoice fraud and business email compromise target exactly this sector, because you routinely send payment instructions and expect attachments from strangers.
Practice software dependency
Practice management, tax and document systems are often on a single server or a specific workstation. When that one machine fails, the whole practice stops.
What we do about it
Each risk above, met with something specific
Mapped deliberately — every item here answers one of the failures on the previous list.
Backup tested before your busy season
We schedule a restore test ahead of your peak period, not after it, and give you the written report. You go into tax season or a filing month knowing recovery has actually been proven.
Email security and staff training
Filtering ahead of the mailbox, plus training that focuses on the specific fraud patterns aimed at firms handling client money — changed bank details, urgent partner requests, spoofed client domains.
Multi-factor everywhere it matters
Enforced on email, remote access and practice systems. It is the single highest-value control for a firm this size and it is included in Protected and above.
Documented controls for renewal
Patching evidence, monitoring records and restore reports collected as you go, so the cyber insurance questionnaire is a filing exercise rather than a scramble.
Confidentiality and cyber cover
What you are expected to be able to evidence
Professional bodies expect you to safeguard client information, and cyber policies increasingly require documented multi-factor authentication, patching and tested backup. We keep the evidence so you can answer honestly at renewal.
How we document complianceWhere we would start you
Protected$78/user/mo
Confidential client data and email-based fraud risk mean multi-factor and managed security are not optional. Protected covers both, with backup and quarterly restore testing included.
Systems we support
What professional services businesses are usually running
We support the environment these run on, and work directly with your software vendor on application-specific problems.
- Microsoft 365 and Exchange
- QuickBooks / Sage
- Practice and case management systems
- Document management and e-signature
- Remote desktop and VPN access
Most relevant services
What professional services clients use most
Ordered by how often this sector actually needs them.
Straight answers
Professional services IT questions
Next step
Find out what is actually exposed — free, and no obligation
A 30-minute assessment of your backup, security and support gaps, with a written summary you keep whether or not you hire us.